Privacy Policy
Effective Date: September 1, 2025
At Fhongerie, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases from our online store. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information when you use our website, place an order, or interact with our services. The information we collect includes:
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Personal Identification Information: Name, email address, shipping and billing address, phone number, and payment details.
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Order Information: Products purchased, purchase date, and order number.
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Account Information (if applicable): Username, password, and account preferences.
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Website Usage Information: IP address, browser type, device type, pages viewed, and other data related to your use of our website. This information may be collected through cookies, web beacons, and similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
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Processing Orders: To complete and fulfill your orders, including shipping, payment processing, and customer service.
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Customer Communication: To send order confirmations, shipping notifications, customer service responses, and other necessary communications related to your purchases.
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Marketing and Promotions: To send promotional emails and newsletters with offers, new product announcements, and special discounts (you can opt out at any time).
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Improving Our Services: To enhance your shopping experience, improve our website, and personalize product recommendations based on your preferences and browsing history.
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Compliance: To comply with legal obligations and prevent fraud or illegal activities.
3. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard encryption and security protocols to protect your data during transmission and storage. We limit access to your personal information to authorized personnel only.
However, please note that no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties in the following circumstances:
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Service Providers: We may share your information with trusted third-party vendors and service providers who help us operate our website, process payments, fulfill orders, and perform marketing and analytics services.
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Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, and we will notify you if such a change occurs.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons) to improve your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze website traffic, and optimize your shopping experience.
You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
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Access and Correction: You may request access to the personal information we have collected about you and request corrections or updates to that information.
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Opt-Out of Marketing Communications: You can opt out of receiving marketing emails and newsletters by clicking the "unsubscribe" link in any promotional email or contacting us directly.
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Deletion of Information: You may request that we delete your personal information, subject to certain legal obligations or exceptions (e.g., for order processing).
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Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
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To exercise any of these rights, please contact us at the information provided below.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will reflect the date of the latest revision. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us:
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This Privacy Policy is intended to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) if applicable. If you are located in a jurisdiction with specific privacy laws, please review this policy accordingly.